Privacy Policy
Effective date: January 1, 2026. Last updated: May 4, 2026.
Who We Are
TownBasket.org is operated from 245 Carling Ave, Suite 310, Ottawa, ON K1S 2E1, Canada. Contact: info@townbasket.org / +1 (613) 744-5890.
What Information We Collect
Information you provide
When you submit the contact form on the About page, we collect your name, phone number, and email address for the sole purpose of responding to your message. This information is not shared with third parties and is not used for marketing purposes.
Automatically collected information
Like most websites, this site's server logs record IP addresses, browser type, referring URL, and pages visited as part of standard web server operation. These logs are retained for up to 90 days and are used only for technical troubleshooting.
Cookies
TownBasket.org uses a single functional cookie stored in your browser's localStorage to remember your cookie consent preference. This cookie does not track your behaviour across sites and does not identify you personally. No third-party tracking cookies are set on this site.
How We Use Information
Contact form submissions are used exclusively to respond to correspondence. Server log data is used for site maintenance and security review. No personal data is sold, rented, or shared with third parties for commercial purposes.
Third-Party Links
Articles on this site contain links to external resources including Food Banks Canada, Statistics Canada, and university research programs. TownBasket.org is not responsible for the privacy practices of those websites. We recommend reviewing the privacy policy of any external site you visit.
Data Retention
Contact form submissions are retained for no longer than twelve months. Server logs are purged after 90 days. Cookie consent preferences are stored in your browser and can be cleared through your browser settings at any time.
Your Rights
If you are a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) regarding access to, correction of, and deletion of personal information we hold about you. To exercise these rights, contact us at info@townbasket.org.
Changes to This Policy
Material changes to this privacy policy will be reflected in an updated effective date at the top of this page. We do not provide individual notification of policy updates.
Contact
Privacy-related inquiries: info@townbasket.org